Support Portal
How can we help?
Search the knowledge base, pick your role, watch a guide or talk to our team — answers in three clicks or fewer.
Quick start guides
Brand new to DR Rent? Pick your path and learn the essentials.
New tenant?
- Create your profile
- Get verified
- Search for properties
- Contact landlords
- Manage your tenancy
New landlord?
- List a property
- Find tenants
- Manage compliance
- Track certificates
- Post maintenance jobs
New contractor?
- Create contractor profile
- Choose postcodes
- Receive jobs
- Send quotes
- Manage appointments
Find help by role
Choose your role to see the topics most relevant to you.
Profiles, verification, viewings and renting.
Account Setup
Verification
Property Search
Viewings
Learn property management
In-depth guides for landlords, tenants and contractors.
Landlord guides
Compliance, certificates and reducing risk.
Tenant guides
Get verified, reference faster and stand out.
Contractor guides
Win more local maintenance work.
Platform features explained
How each part of the DR Rent ecosystem works.
Tenant features
Landlord features
Compliance resources
Plain-English guides to the UK rental compliance landscape.
DR Rent system status
All systems operational.
Platform
Messaging
Verification
Contractor Marketplace
Property Listings
Still need help?
Choose how you'd like to reach our support team.