Tenants
Profiles, verification, viewings and applications.
How do I create a tenant profile?
Your tenant profile is the foundation for faster applications and landlord matches.
How do I verify my identity?
Identity verification confirms who you are and unlocks the verified tenant badge that landlords trust.
How does the verified tenant badge work?
Verified tenants are highlighted to landlords, helping you stand out and get responses faster.
How do I upload documents?
Store your ID, references and payslips once and reuse them across applications.
How do I contact a landlord?
Message landlords directly through DR Rent to ask questions or express interest.
How do I book a viewing?
Request a viewing in a couple of taps and track it from your dashboard.
How do I report maintenance issues?
Report repairs to your landlord with photos so issues are resolved quickly.
How do I track my maintenance request?
Follow your repair from reported through to completed, with a full history.
How do I update my profile?
Keep your details current so landlords always see accurate information.
How do I delete my account?
You can close your account at any time and request deletion of your data.
How does tenant referencing work?
Referencing checks your affordability and rental history so landlords can approve you faster.
How does the tenant passport work?
Your tenant passport bundles your verified profile, documents and references so you can apply instantly.
How do I add a guarantor?
A guarantor can strengthen your application if your income alone doesn't meet affordability rules.
How do I pass referencing checks?
A few simple steps make referencing smooth and fast.